I Forgot my Password, What Do I Do?

In today's world a person has many passwords and some may be forgotten. If the user forgets their Connecting steps password this can easily be reset by the user.

  1. On theConnecting Steps log in page select the Forgot Password option
  2. A new screen will appear where the user enters their log on email address
  3. Press - Reset Password
  4. A confirmation pop up box will appear, press - OK
  5. A password reset request email shall be sent to the users email address
  6. Open the email and press the link - Click to go to Change Password Form
  7. A new screen will appear where the user may enter and then confirm a new password.
  8. Press - Save

Note: If you do not receive the reset password email, please check your junk mail folder.

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